Support
Need a hand with PM Cram (PMP Prep)? Most questions are answered below. If you’re still stuck, email us and we’ll help.
Contact: ForgeDeck@pm.me
We aim to reply within a few business days.
Getting started
PM Cram works entirely on your device — no account or sign-up is needed. Install it, and the free starter set (glossary cards, practice questions and an exam-tips guide) is ready to use straight away, online or offline.
Unlocking the full library
The complete glossary, full question bank, all study guides and every case study — plus the timed mock exams — are unlocked with a single one-time purchase (no subscription). Tap Unlock on the Study tab or in Settings to see the price for your region and buy.
Restoring a purchase
Already bought the unlock (for example on another device, or after reinstalling)?
- Open Settings (or the Unlock screen) in the app.
- Tap Restore purchase.
- Make sure you’re signed in to the same Apple ID or Google account you bought it with.
Your unlock is tied to your store account and restores for free on your other devices.
“I paid but nothing unlocked”
- Tap Restore purchase (above) — this resolves it in almost every case.
- Confirm you’re signed in to the store account used for the purchase.
- Check your internet connection and reopen the app.
- Still stuck? Email ForgeDeck@pm.me with the approximate date of purchase and your device type, and we’ll sort it out.
Study reminders
You can enable optional daily study reminders in the app. These are local notifications on your device — you can turn them on or off any time in the app or in your device’s notification settings.
Does it work offline?
Yes. Once content is downloaded, you can study without a connection. New content syncs automatically when you’re back online.
Found a content issue or have a suggestion?
Our study content is open source, so the best way to fix an error in a question, definition or guide — or to suggest an improvement — is to open a pull request on the content repository:
If you’re not comfortable with GitHub, just email ForgeDeck@pm.me with the question or topic and what you think should change, and we’ll take a look.
PM Cram is an independent study aid. It is not affiliated with, authorised or endorsed by the Project Management Institute, Inc. “PMP” and “PMI” are marks of the Project Management Institute, Inc.